Privacy policy
1.Who we are
The rentfleet.am website and the RentFleet app (iOS and Android) are provided by Artur Aghakaryan (RentFleet), Republic of Armenia. We are responsible for processing your personal data. Contact: support@rentfleet.am.
2.What data we collect
- Account data: name, phone, email, date of birth, password (stored only in hashed form).
- Rental data: driving licence number and expiry date, rental contracts, bookings, mileage readings.
- Payments: amounts, dates and methods, photos of receipts you upload. We do not store bank card details.
- Photos, files and voice messages you send in chat or upload (avatar, documents).
- Messages in the chat with the company, requests, reviews, loyalty points.
- Technical data: push notification token, language and device type, IP address in server logs.
We do not collect your location or phone contacts, and we do not use advertising or third-party analytics.
3.App permissions
- Camera and photos — to send a photo in chat, upload a payment receipt or an avatar. Only when you choose a photo yourself.
- Microphone — only to record voice messages in chat.
- Notifications — messages from the company, payment reminders and request updates.
You can turn off any permission in your phone settings.
4.Why we use your data
To conclude and perform the rental contract, keep track of charges and payments, contact you in chat and by email, send notifications, award loyalty points, keep your account secure and comply with the law.
5.Who we share data with
We do not sell your data or share it for advertising. Data is available only to company staff who handle your rental and to services the app cannot work without:
- our hosting provider, whose servers store the data;
- Apple Push Notification service, Google Firebase Cloud Messaging and Expo — to deliver push notifications;
- an email service — for emails (password reset, notifications).
We may also disclose data when lawfully required by public authorities.
6.Storage and security
Data is sent over a secure connection (HTTPS), passwords are stored hashed, and staff access is limited by role. We keep your data while your account is active. Contracts and payment records are kept for as long as the law requires and then deleted.
7.Your rights and account deletion
You can get a copy of your data, correct it or ask us to delete your account and data. See the Account deletion page or write to support@rentfleet.am.
8.Children
The service is intended for adult drivers (18+). We do not knowingly collect data from children.
9.Changes to this policy
We may update this policy. The new version is published on this page with its effective date; we will tell you in the app about significant changes.